Zenbox Privacy Policy

Effective Date: 1 August 2025

Zenbox (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use Zenbox (the “Service”). By using Zenbox, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to operate and improve Zenbox:

1.1. Account Information

• Name, email address, and password (hashed and encrypted).
• Optional profile details, such as nickname and job title, to personalize AI responses.

1.2. Email Data

• Email content, metadata, and attachments accessed only to provide AI-powered features such as:
  • Prioritization and categorization
  • Summaries and response suggestions
  • Workflow integrations
• We do not sell or share your emails with third parties for advertising purposes.

1.3. Usage Data

• Log files, IP addresses, device type, browser version, and app interactions.
• Used for performance monitoring, analytics, and security.

1.4. Cookies and Tracking

• We use cookies and similar technologies to enhance functionality and measure usage.
• You can manage or disable cookies in your browser settings.

2. How We Use Your Information

We use the collected information to:
1. Provide and maintain the Service.
2. Enable AI-powered summaries, prioritization, and productivity tools.
3. Improve and personalize your Zenbox experience.
4. Monitor system performance and prevent fraud or abuse.
5. Communicate service updates, security alerts, or legal notices.

3. How We Share Your Information

We do not sell your personal data. We only share information in the following circumstances:

• Service Providers: Trusted third parties for hosting, AI processing, or analytics under strict confidentiality agreements.
• Legal Requirements: When required by law, court orders, or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred under the same privacy commitments.

4. Data Storage and Security

4.1. We store your data securely using encryption in transit (TLS) and at rest.
4.2. Access to your data is restricted to authorized personnel only.
4.3. While we implement industry-standard measures, no system is 100% secure, and we cannot guarantee absolute data protection.

5. Data Retention

• Account and email data are retained as long as your account is active or as needed to provide the Service.
• Upon account deletion, we will securely delete or anonymize your data within 30 days, unless required to retain it by law.

6. Your Rights

Depending on your location (e.g., under GDPR, CCPA), you may have the following rights:

• Access and Portability: Request a copy of your personal data.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal data.
• Restriction and Objection: Limit or object to certain processing.

To exercise these rights, contact us at privacy@zenbox.com.

7. International Data Transfers

Zenbox may process your data in countries outside your residence. We ensure that appropriate safeguards (e.g., Standard Contractual Clauses) are in place for cross-border data transfers.

8. Children’s Privacy

Zenbox is not intended for individuals under 18. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected data from a child, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or within the Service. Your continued use of Zenbox after changes indicates acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us:
Email: privacy@zenbox.com