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/ month
Up to 3 inboxes
500 processed emails / month
1 user
AI summarization
AI auto-categorization
Smart reply suggestions
Auto follow-up reminders
Gmail & Outlook integration
Extra emails: $10 / 1,000
/ month
Up to 10 inboxes
2,000 processed emails / month
5 users included
Shared inbox
Auto-routing rules
SLA alerts
Analytics dashboard
Templates & canned replies
Gmail & Outlook integration
Extra users: $5 / user / month
Extra emails: $10 / 1,000
Extra inboxes: $10 / 10 inboxes
Recommended
/ month
Up to 30 inboxes
10,000 processed emails / month
20 users included
Advanced workflow automation
Team performance reports
API access
Priority support
Extra users: $5 / user / month
Extra emails: $10 / 1,000
Extra inboxes: $10 / 10 inboxes
Custom pricing
Unlimited inboxes
Unlimited users
Custom processed email volume
On-prem or private cloud deployment
SSO / IAM integration
Audit logs & compliance tools (PDPA / ISO)
Custom AI model tuning
Dedicated success manager
99.9% uptime SLA
Custom per contract.
An inbox is one email address you connect to Zenbox (e.g., support, sales, info). Each inbox has its own signature, tone, AI rules, and assigned team members.
A processed email is any email Zenbox handles using AI. This includes classification, summarization, routing, and reply suggestions. 1 email = 1 processed email, no matter how many AI steps occur.
Zenbox will still receive your emails, but AI features will pause. You’ll get a notification to upgrade or buy extra credits ($10 per 1,000 emails) to resume AI processing.
Yes. You can upgrade, downgrade, or cancel anytime from your account settings.
You get full access to all Zenbox features with temporary limits. No credit card required for signup.
Your account will remain accessible for 3 days after the trial expires. If you do not upgrade within that period, your data and emails will be permanently deleted.
We accept credit cards and PayPal. For Enterprise customers, we offer invoice billing.
Yes. Zenbox uses enterprise-grade security: All data is encrypted in transit and at rest, Separate inbox isolation, Multi-tenant security, Regular security reviews.
Emails are stored securely for features like search, history, and analytics. Enterprise customers can choose custom storage rules or on-prem setups.
Yes. AI processing happens through secure, compliant models with strict data handling policies. Your email data is never used to train public AI models.
No — Zenbox works on top of Gmail/Outlook/365. You continue using your existing email provider, but Zenbox adds: Multi-inbox management, Workflow automation, Team routing, AI assistance.
No. Connect your inbox with one click (Gmail, Outlook, Microsoft 365). Most teams are fully set up in under 10 minutes.
Yes. Zenbox follows global data protection guidelines and adheres to PDPA.
Yes. Zenbox is certified for ISO 27001 (Information Security Management) and ISO 29110 (Software Engineering Lifecycle).